Privacy Policy

1. Information we collect

We may collect:

• Account data: such as email address and authentication identifiers when you register or sign in.
• Usage data: such as features used, approximate timestamps, and credits consumed as part of operating the product.
• Technical data: such as browser type, device identifiers, and IP address used for security, diagnostics, and fraud prevention.
• Content you submit: queries, project names, and similar inputs needed to run analyses you request.

2. How we use information

We use information to:

• Provide, maintain, and improve the Service.
• Authenticate users, enforce limits, and prevent abuse.
• Communicate about your account, security, or material changes to our policies.
• Comply with law and respond to lawful requests.

3. Legal bases (EEA, UK, and similar regions)

Where required, we rely on appropriate bases such as contract (to deliver the Service), legitimate interests (security and product improvement, balanced against your rights), or consent where we ask for it.

4. Sharing and processors

We use trusted service providers (for example hosting, analytics, authentication, and payment processing) who process data on our instructions. We do not sell your personal information. We may disclose information if required by law or to protect rights, safety, and security.

5. Retention

We retain information only as long as needed for the purposes above, including legal, accounting, or reporting requirements. Usage and technical logs may be retained for shorter periods unless needed for security investigations.

6. Security

We apply reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission over the Internet is completely secure.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to certain processing. To exercise these rights, use the Contact section below. You may also uninstall or stop using the Service at any time.

8. Children

The Service is not directed to children under 16, and we do not knowingly collect their personal data.

9. International users

If you use the Service from outside the country where we operate servers, your information may be processed in countries with different data protection laws. Where required, we use appropriate safeguards.

10. Cookies and similar technologies

We may use cookies or local storage for session management, preferences, and security. You can control cookies through browser settings; disabling some cookies may limit functionality.

11. Changes

We may update this policy from time to time. We will post the new version here and update the "Last updated" date. Material changes may be communicated through the Service or by email where appropriate.

12. Contact

Privacy questions: support@signalmelo.com.

Last updated: April 19, 2026